Customer Service

Customer service representatives are available to assist you during regular operating hours. For questions concerning testing you may contact the Receiving department at the general number:

859-257-8283.

For account updates, contact our business office at businessoffice@uky.edu, for billing questions you can reach the business office at 859-218-5705. Our business office is open Monday through Friday 8:00 AM to 4:30 PM EST.


Hours of Operation

Receiving Hours

Monday - Friday: 8:00AM to 5:00PM
Saturday: 9:00AM to 5:00PM
Sunday: 1:00PM to 5:00PM

Office Hours

Monday - Friday: 8:00AM to 4:30PM

Please Click HERE for our Holiday Hours Schedule